Refund policy

Returns & Refunds Policy

At Conservas Guallar, we work to offer products of the highest quality and to ensure the food safety of all our customers.

Due to the food nature of the items we sell, and for strict hygiene and food safety reasons, we do not accept returns or issue refunds once the purchase has been completed and the order has been dispatched. If you placed an order by mistake and it has not yet been shipped, please contact us at info@conservasguallar.es
 or via WhatsApp at +34 681 311 535 to cancel your order, and we will process the refund. Once the order has been shipped, no refund will be issued.

We recommend reviewing your order carefully before completing your purchase. If you have any questions about a product, its characteristics or shipping conditions, our customer service team will be happy to advise you in advance.

If you receive a damaged or defective order due to transport-related causes or a packing error on our part, please contact us within a maximum of 24 hours from delivery by email at info@conservasguallar.es
 or via WhatsApp at +34 681 311 535 so we can provide an appropriate solution.

Thank you for your understanding and for trusting Conservas Guallar.